Payment
The renter pays at delivery the full rental charge to QUEST RENTALS in advance at delivery.
Accepted Payment Methods: all major credit / debit cards, Pre paid cards as well as EURO CASH
Not accepted are: someone else’s card, cheques, any virtual payment method (e.g. Google Pay, Apple Pay, etc.).
Prices are based on the pick-up and drop-off times and dates that renter agree before rental starts. If renter picks the car up any later or brings it back any earlier as reserved, there can not be any claim of refund for unused time.
For car categories S, S1, S2, H1 and in general bookings less than 5 days all reservations must be guaranteed with a pre payment. Confirmed bookings for highly requested and limited cars such as the Mini Buses, which are cancelled last minute, makes it impossible for us to rent them out again
Driver License Requirements
At delivery the main driver and any additional drivers will need to provide a full driving licence on their name. All drivers must have held their driving licence for at least 1 years. We accept driving licenses from all EU countries, as well as USA, Austrialia, Canada, Switzerland, Lichtenstein, Russia.
An International Driving Permit together with the local Driving licence is required for all other nationalities and for all drivers whose national driving licence is printed with non-Roman Alphabet.
Only original documents will be accepted.
Digital documents, e.g. on cell phones, copies or loss certificates are not accepted.
QUEST RENTALS reserves the right to refuse to rent out a vehicle to a person who is considered unfit to drive or does not meet driving requirements.
Age Requirement
Minimum age of driver for category economy ,compact cabrio cars is 23 years.
A young driver fee of 3 € per day applies to drivers at the age of 21 – 23 years.
Minimum age of driver for all other car categories is 25 years.
Maximum age of driver is due insurance policy limited up to 70 years.
Additional Drivers
Included in your rental rate
- Full Collision Damage Waiver
F.D.W Reduces the renter’s liability from the total cost of the damage to Zero (0) - Tire & Undercarriage Insurance
T.W Reduces the renter’s liability from the total cost of the damage to Zero (0) - Third Party Liability Insurance
Third party liability insurance is provided in accordance with local legislation. - Theft Insurance
Reduces the renter’s liability in the event of theft or attempted theft of the vehicle to Zero (0) - Personal Accident Insurance P.A.I.
For driver as well as for passengers included in the rental charge - Free Mileage
The Rental includes an unlimited Kilometre / Mileage Allowance. - Roadside Assistance
24-hour roadside assistance is provided. - Taxes & Surcharges
Rental rate includes all local taxes and airport surcharges. - Pick up & drop off at Zakynthos Airport
Our office is located 150 m, 3 minutes walk, from arrival terminal, opposite the Airport entrance.
Deposit
The Renter must be in possession of a Credit Card in their own name when picking up the car. Renter will leave a refundable security deposit on their credit card. Accepted are all major credit cards.
For non credit card holders, an arrangement on a cash deposit is possible only on request. Not accepted are: prepaid cards, someone else’s card, cheques, any virtual payment method (e.g. Google Pay, Apple Pay, etc.).
Pickup/Drop-off at Zakynthos Airport office
Pickup/Drop off at Accommodation
Fuel
Fines and Penalties
Late Returns
Cancellation policy
The cancellation of your booking is free of charge as long we get informed about it before delivery. A cancellation upon delivery from renters side will be charged with the full rental rate.In case the booking has to be cancelled upon delivery because renter does not refill the requested rental conditions or can not provide the requested documents, the full rental charge will be charged.
QUEST RENTALS reserves the right to refuse to rent out a vehicle to a person who is considered unfit to drive or does not meet driving requirements.
Accident
Leaving the Island Zakynthos
It is allowed to visit the Island Kefalonia with our car without any extra charges.
(exception: category Mini , cars are not allowed to leave the Island)
The renter must have a written authorization to transfer the car outside of Zakynthos Island and to accept the terms and conditions regarding of this, from the company. In any case, driving outside Zakynthos Island without a written approval from QUEST RENTALS, the full insurance is automatically cancelled and renter will be held responsible for any damage on our vehicle as well as all transportation costs of the vehicle back to Zakynthos.
Taking our vehicle to Kefalonia Island has to be pre announced at booking to rental company.
Return / drop off location of rental car can only be on Zakynthos.
It is not allowed to ship our vehicle to the mainland (Peloponnese), any other Island or to cross border.